Do learn common words and phrases:
In big cities like Rome, popular areas can be very touristy. It’s not uncommon for Americans to get pick-pocketed, so be sure to keep your personal belongings close (we suggest a cross body or a fanny pack!).
In Italy, it is common for customer service to be slower paced, so be prepared to be patient. Additionally, waiters typically will not bring the check to your table unless you ask for it. You will typically be charged for anything offered to your table by your waiter, even though you did not request it. This includes a fee for bread (known as pane e coperto), which can range from 1-3 euros per person. This fee should be listed on the menu so that customers are aware. If it’s not listed on the menu but is added to your bill, ask your waiter to remove it. It is also common to charge for water for the table, which is typically bottled mineral water.
Anticipate less emphasis on personal space. Italian people often greet one another with a kiss on the cheek and a hug (even strangers!). Similarly, they have a much smaller expectation of (or regard for) personal space.